What are RMS customers raving about? Let us know about your reprint or e-print buying experience.
Oliver Wyman and Company
"Best reprint service that I ever worked with."
Dana Lipton, Marketing Manger
"Your sales staff and production reps were the epitome of efficiency! Thanks to both of them for their assistance in getting this done in a very time-efficient manner."
Ray Grant, Public Affairs Specialist
"I really had a superb experience working with you and your sales team! Keep up the good work!"
Laurie Smith, Sales and Marketing Assistant
"I thought RMS was great. Follow-through was excellent, and your company is very service-oriented after the sale. All in all, a very positive experience."
Auburn University, College of Veterinary Medicine
"Your reps were super. Even though our order was embarrassingly small, she treated us like we were the most important customer she had."
Sam Hendrix, Associate Editor
Subject, Wills & Company
"Meeting my deadline was most important to me - you went 'beyond the call' to do that for me!"
Vicki Liszewski, Art Director
The Hughes Group
"I think the ratings speak for themselves - my rep who earned these high marks for your company was on vacation, and though there was no urgency to my call, my voicemail to my rep was answered by another rep! What a rarity! Kudos to your staff!"
Susan LaBrier, Senior Media Planner
Reish & Luftman
"The price was reasonable, and it was a pleasure working with you. I appreciated your promptness in getting back to me since I was working on a deadline."
Traci Mortimer, Marketing Coordinator
Object Technology International
"I have dealt with this reprint operations specialist several times over the past year and have received unmatched customer service and beautiful reprints!"
Nicole Vachon, Administrator, Human Resources and Finance
"I am extremely impressed with RMS and the service provided. I've worked with some companies where this took months. The turnaround is incredible."
Angela Jackson, Director of Public Relations
Carlson Marketing Group
"Customer Service is wonderful. Calls are always returned promptly and everyone is professional, friendly, courteous and enthusiastic."
"I love the customer service that your staff provides. And I like the person-to-person phone line communications. I will continue to use your service in the future."
"Beth provided great service and even though it was cost prohibitive for us she came up with another solution. You were able to gain a new customer by being persistent in offering new solutions."
Consumer's Medical Resources
"Compared to my other dealings with other services, yours is by far the best."
Union Trust Company
"Your service has been great and we've been very pleased with the reprints."
CMP Media, Inc.
"Erica was a pleasure to work with! She went above and beyond tailoring my reprint in ways I hadn't even thought."
"I've always had excellent service from RMS. Your representatives are both courteous and prompt, and make the order process simple."